My experience with your services was very satisfactory. You were very good about returning my calls, and answering any questions I had. And when a buyer was found, you followed up on the paperwork and made sure the timeline was followed.
Thank you very much for your excellent handling of this transaction.
Please rate your experience below
(5 = very satisfied; 1 = least satisfied)
Customer Service 5
Process of paperwork 5
Website Information 5
Submitted by: Margaret Krainer
Date Submitted:November 21, 2006
Dear Nathalie:
Thanksgiving is such a nice time to say "thank you." Thank you so very much for helping us to sell our investment properties.
Your program seemed too good to believe when we first learned about it. I feel a bit sheepish, now to think about all the questions I asked, and how much skepticism I poured on your kind agent.
The first time we tried to sell a house without your advice, we had no offers.
When we decided to remodel, you advised us to take it off the market, and put it back on as a new listing. Without you, we would not have thought to take that approach.
Your suggestion to offer cooperating brokers a 2.5 commission was particularly helpful.
Even if we could have listed on the MLS without you, it would not have worked.
When we first tried to sell the house ourselves, we only offered a .5 commission. Later we learned for a fact that realtors had actually dissuaded buyers from purchasing the property.
When we re-listed it, following your advice, we sold it at our first open house. There were several offers above the asking price.
When you explained to me how you came to offer this service out of compassion for women forced to sell their homes struggling under adverse circumstances, I was very touched. Again, I was a bit skeptical, as the pressures of our economy seem to make such an approach very rare. As I got to know you, I came to realize that was absolutely true.
It's refreshing to see that business can prosper when people act on strong faith and humanitarian concern.
We are preparing another property to sell, and will be back to you soon about a new listing.
Thank you so very much.
Submitted by: Don White, Volcano Hawaii
Date Submitted:September 27, 2006
We have been well impressed by your services and plan to do more
business with you guys in the future, as well as recommending you to others.
All the best,
Don White
Hawaii
Submitted by: Joanne Smylie, Honolulu Hawaii
Date Submitted:September 27, 2006
Dear Nathalie,
Thank you very much for your generous offer of assistance through your 1% program. Having two properties for sale at the same time is interesting! It has been such a positive experience working with your company, and to everyone who views our properties, I tell about your services.
Many thanks,
Joanne Smylie
Submitted by: Pam Myers - Pahoa, Hawaii
Date Submitted:September 08, 2006
Aloha Nathalie, I suppose this wraps up our relationship, but wanted to thank you again personally for such fine service. Your knowledge, patience and quick responses helped us immensely and certainly saved us money. If we ever consider selling our second lot in Puna, will certainly contact you.
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